UPDATE: 3CX Vulnerability

Dear 3CX Users, It has recently been discovered that a particular version of the 3CX desktop application included in 3CX Phone System Update 7 has been found to have a significant security vulnerability. We have been monitoring this situation closely and can confirm if you have an RBC Group hosted 3CX instance, along with an…

Data Replication vs. File Backup

What’s best for your business? You insure your car, your home and your health—but what about your data? In business, time is money, and losing access to important data can be very costly. RBC Group specialises in the design, deployment and ongoing management of detailed business continuity plans, helping businesses understand the impact of data…

RBC Group Technology Audit

Dive deep into your business future with an RBC Group technology audit Health is everything. Just like your personal health determines how you function and your susceptibility to illness, the health of your technology affects your business operations and determines your vulnerability to system failure and cybercrime. To establish the health of your business’s technology,…

Case Study: Imagine Education Group

Streamlining and consolidating technology Partnering with RBC Group powered by Ducentis on technology services, including hosted email and internet, phone communications and printing systems, has allowed this Australian childcare group to streamline and consolidate business processes across 25 different sites.Imagine Education Group has been operating childcare centres across multiple Australian states for over 20 years,…

RBC Group Workpath Case Study

Industry: Business Services Objective RBC Group developed timesaving, intuitive, productivity applications directly accessible from HP multifunction and copier devices. Built on HP’s Workpath platform, they offer seamless integration of common business applications and back-end business management processes. “The modern workplace is a hybrid of paper-based and digital processes. The multifunction device is often the starting…

Customer Experience as a Service

Empowering clients through empathy and support Empathy is the ability to understand and share the feelings of another. And it’s what’s needed for businesses to truly deliver Customer Experience as a Service (CXaaS) to clients. At RBC Group, we build Platforms as a Service (PaaS) that focus on client applications and data. We then use…

RBC Group Security Awareness Training

Empower your employees and secure your business against cyber attacks. A proven approach Security awareness training is an effective way of teaching employees positive IT behaviours to help combat potential cyber security compromises. Enable your team to identify and eliminate cyber-attacks at home, on the move, and at the office through education on: information security…

Person unlocking phone with a password - Password Strategies to Help Stop Cybercrime

Simple Password Strategies to Help Stop Cybercrime

Australian businesses are being urged to enhance their cyber security efforts, with the Australian Cyber Security Centre (ACSC) warning of an increased risk of cyberattacks. There are many mitigation strategies organisations can adopt to battle cybercrime — but employees can also assist by keeping their passwords secure. RBC Group’s Chief Technology Officer and Systems Specialist,…