Document Workflow Automation

The explosion of corporate data systems and operational information has increased the demand for cost effective and efficient document workflow solutions. The acquisition, use, and storage of shared enterprise resources can be overwhelming and complex, requiring expert knowledge to achieve a streamlined and efficient operation.

The ever-changing face of information architecture means that workload automation, in a heterogeneous environment, is essential to the continued growth and success of many organisations. To this end, workflow automation helps to orchestrate a series of sensible and efficient mechanisms that help employees to access, utilise, share and store enterprise level information in an efficient and low risk environment.

Essentially, automated document workflow solutions reduce human intervention and errors, streamlines operational processes and increases output quality.

Reduces human intervention and errors

Streamlines operational processes

Increases output quality

Processes that benefit from workflow automation

Business process automation is progressively changing the way we work by reshaping the dominion of digital systems. The function of employees is shifting from being just a worker to being a manager of systems, an exception interventionist, and a subject matter expert. An approach to business process automation which enables meaningful communication between human and electronic aspects of your organisation will allow you to get maximum ROI on automation project and expedite your journey into the digital age.

The only question left is, where to begin? These processes are the typical starting points for most organisations RBC has worked with so far:


Accounts Payable

When your accounts department is optimised with digitisation, the time and costs involved in processing invoices are dramatically reduced. Discounts are automated and payments sent and received on time.

An automated document management system gives the accounts department instant access to current orders and invoices and the ability to update them in real-time. This increases the efficiency of your entire business, reduces lag time on payments and keeps everyone informed of invoicing deadlines, late remittances and scheduled payments. Archived invoices can also be easily accessed and collated for accounting purposes, as well as for goal setting and future budget allocations.

With a complete document workflow integration, information from invoices, orders and deliveries can be easily shared with other accounting software, databases and staff. Data can be exported, and all databases updated throughout your organisation. This increases response times and customer satisfaction.


Contract Management

Digitisation gives you a streamlined, transparent, and consistent contract process, ensuring that best practices are optimised. Tracking of contracts is facilitated, the review and approval processes are streamlined, auditing is maximised and, risk is minimised.

Workflow automation helps to streamline contract management and move contracts quickly from one step to the next. This means that bottlenecks are eliminated, and approvals are streamlined and fast-tracked. With up to date contract information, risks are minimised, and deals and orders are completed efficiently.

Information silos are the death knell of an efficient contract management system. Integrated document automation can maximise communication, allowing stakeholders and staff to track, report and analyse contract performance and progress in real-time. This eliminates bottlenecks and speeds up the life cycle of contracts, increasing profits and compliance and minimising risks.


HR Automation

With digitisation, recruitment and employee services are more efficient and holistic. Personnel and recruitment records are easily accessible, always up to date, and adaptable to your changing needs.

Repetitive, manual and user intensive tasks can be automated, essentially freeing your staff for more critical tasks that increase the strategic value of your HR department. Employee processes can be automatically initiated by HR staff, as necessary or at specified intervals and completed forms can be automatically submitted, validated and archived.

Automating your HR department within a fully integrated system optimises essential data acquisition, documentation, recruitment and termination processes. Staff inductions and training can be targeted where it is needed most, decreasing the risk of non-compliance and optimising personnel audit trails. Self-training can even be automated, employee requests followed up promptly and reports delivered and disseminated on.


Mail Room Automation

Digital mailrooms maximise multiple information channels and handle high volumes of all document formats. Service quality is heightened, time and costs reduced, and productivity and business processes optimised.

This allows you to automatically capture, digitalise, distribute, archive and process a wide range of incoming mail. Your inbound mail is streamlined, workflows and business processes are optimised, and manual handling costs are minimised.

An integrated document automation strategy gives your organisation the ability to extract pertinent information from incoming data and distribute it along electronic work pathways. Such data can be shared across departments, archived or presented in reports and acted upon promptly. Multiple mail channels from a variety of internet portals can be scanned and data captured and stored.

Ready to learn more about Document and Workflow Management?

RBC Business Solutions provides our clients with the hardware and the backup to fully automate workflow throughput and the software that brings document workflow solutions to the forefront of your business. We also offer cloud, onsite or hybrid storage and server facilities, fully customised to your corporate needs.

With our proven project management skills and flexible service delivery processes, RBC Group helps to maximise your ROI and increase employee efficiency, as well as enhance client satisfaction. We have teams in Brisbane, Gold Coast, Melbourne, and Sydney to assist you in your document automation concerns.

For more information on the benefits of document workflow automation for your organisation, call us on 1300 857 164, email us at or complete our online enquiry form.