Document Workflow Integration - Systems Integration

With the continued growth in IT technology, communications and digitalisation, it is no surprise that many companies have problems integrating document automation within their organisations.

This is because they usually have a collection of old, new, and legacy systems, all of which may or may not work well together and most of which complicate a successful rollout of a document workflow systems integration strategy. Examples include standalone Accounting & Payroll software and Customer Resource Management software (CRM).

Aligning, connecting, and integrating a variety of different systems and software can be an overwhelming task.

At RBC Group, we use our extensive knowledge and experience to ensure that your organisation has a successful and efficient document workflow systems integration strategy, one that is customised to your organisational needs. Integrating document automation within your existing core business systems ensures that your service orientated architecture is robust, flexible, and extendable well into the future.

RBC Group help you to navigate and manage this challenging environment, focusing on your organisational goals and business structure; integrating document automation is vital to a growing organisation.

Faster turnaround times

Enhanced customer service

Accelerated processing and response times

Processes that benefit from document workflow integration

Integrating multiple point-to-point systems integration within a growing organisation to enhance connectivity between operational systems and databases can be overwhelming. This is where RBC’s expertise can save you time, money, and more than a few headaches.

Gone are the days of having to buy an all-encompassing ERP where each connected module adds to the obscenely expensive price tag, now we can simply pass data between fit-for-purpose applications that are often less expensive and can be substituted out when something better comes along without completely upturning the whole organisation. There are several ways that this can be done; flat file (XML or CSV) being more common in legacy systems and APIs becoming the new norm. Now everything can be separate but connected. You can have flexibility and control over your systems (instead of them having control over you), without having to spend enormous amounts of time keeping them in synch.

Integrating your systems via document automation not only leverages your existing systems, applications, services, and software to create a robust solution, but it does so regardless of your current architecture. Within such an environment, you can easily scale, adjust and grow your core business systems as your business changes and expands.

The effect of a fully integrated document automation strategy can be seen in the following areas:


Accounts Payable

With a complete document workflow systems integration, information from invoices, orders and deliveries can be easily shared with other accounting software, databases and staff. Data can be exported and all databases updated throughout your organisation. This increases response times and customer satisfaction.

Contract Management

Information silos are the death knell of an efficient contract management system. Integrated document automation can maximise communication, allowing stakeholders and staff to track, report and analyse contract performance and progress in real time. This eliminates bottlenecks and speeds up the life-cycle of contracts, increasing profits and compliance and minimising risks.

HR Automation

Automating your HR department within a fully integrated system optimises essential data acquisition, documentation, recruitment and termination processes.  Staff inductions and training can be targeted where it is needed most, decreasing the risk of non-compliance and optimising personnel audit trails. Self-training can even be automated, employee requests followed up in a timely manner and reports delivered and disseminated on time.

Mail Room Automation

An integrated document automation strategy gives your organisation the ability to extract pertinent information from incoming data and distribute it along electronic work pathways. Such data can be shared across departments, archived or presented in reports and acted upon in a timely manner. Multiple mail channels from a variety of internet portals can be scanned and data captured and stored.

Want to learn more about Systems Integration in Australia?

For more information on the benefits of integrating document workflow automation within your organisation, call us on 1300 857 164, email us at or complete the following form. We offer our services around Australia namely Brisbane, Gold Coast, Melbourne and Sydney.