Customer Experience as a Service

Empowering clients through empathy and support Empathy is the ability to understand and share the feelings of another. And it’s what’s needed for businesses to truly deliver Customer Experience as a Service (CXaaS) to clients. At RBC Group, we build Platforms as a Service (PaaS) that focus on client applications and data. We then use…

RBC Group Security Awareness Training

Empower your employees and secure your business against cyber attacks. A proven approach Security awareness training is an effective way of teaching employees positive IT behaviours to help combat potential cyber security compromises. Enable your team to identify and eliminate cyber-attacks at home, on the move, and at the office through education on: information security…

Person unlocking phone with a password - Password Strategies to Help Stop Cybercrime

Simple Password Strategies to Help Stop Cybercrime

Australian businesses are being urged to enhance their cyber security efforts, with the Australian Cyber Security Centre (ACSC) warning of an increased risk of cyberattacks. There are many mitigation strategies organisations can adopt to battle cybercrime — but employees can also assist by keeping their passwords secure. RBC Group’s Chief Technology Officer and Systems Specialist,…

A road closed sign on a flooded street - RBC Group Image

Flooding Impact for SEQ & Northern NSW

RBC Group is committed to assisting its customers affected by the recent flooding. The impacts of flooding across south-east Queensland and northern New South Wales have been truly devastating and the effects will remain for years to come. Our National Information Services Manager, Michael Granata, has led the RBC Group team in assisting flood-affected clients…

RBC Group LEAP app now live!

Are you a law firm struggling with document management? Well, RBC Group’s new legal app LEAP is now live and ready to help you browse, search and scan images directly into client files and matter numbers. Users can work on documents instantly, saving them the tedious process of scanning and then uploading files. The LEAP…

RBC Group Launches All-in-one Management Platform

RBC Group Launches All-In-One Work Management Platform

#stratapp – The New All-In-One Work Management Platform for your Business. Leading Australian technology company RBC Group has partnered with #stratapp to launch an innovative all-in-one work management platform, combining social, task management, ideation, and teamwork features. #stratapp has been designed to replace the use of multiple apps geared towards workflow management, by housing all…