Service Outage Notification 17/6/2024
On June 17, 2024, an unexpected outage occurred, impacting our service accessibility. We quickly identified the cause as a non-malicious service technician who incorrectly authenticated our network, leading to security appliances blocking outbound communication with our data centre. The incident was identified and managed immediately, resulting in only a small number of users impacted. Those […]
UPDATE: 3CX Vulnerability
Dear 3CX Users, It has recently been discovered that a particular version of the 3CX desktop application included in 3CX Phone System Update 7 has been found to have a significant security vulnerability. We have been monitoring this situation closely and can confirm if you have an RBC Technology Group hosted 3CX instance, along with […]
RBC Technology Group Service & Supply Update
We hope everyone is staying safe during this time! RBC Technology Group would like to express our sympathies to our clients and the wider community who have been affected by the recent floods in South-East Queensland and Northern New South Wales. Due to current circumstances, our consumable supply and technical support services have been impacted. […]
PARTNER SPOTLIGHT: HP Command Center and HP Workpath Apps Newsletter
The latest edition of the HP Command Center and HP Workpath Apps Newsletter features a Partner Spotlight for RBC Technology Group docs2me for HP Workpath The docs2me suite of applications provides cloud connectivity for popular applications that your customers use every day. Upload your files to your business platforms and start your workflows. The docs2me suite seamlessly […]