Leading Australian technology integrator RBC Group is significantly bolstering its automation offering to international customers following the group’s signing of a strategic partnership with Swiss-based global company TCG Process.
The new alliance will extend the functionality and scalability of RBC Group’s flagship automation platform Docs2me.
Since the platform’s 2020 launch, small to medium-size businesses have used Docs2me’s automation capabilities, which enable paper files such as invoices and purchase orders to be seamlessly uploaded to a secure cloud-based file storage and accessed anywhere, anytime, saving time and money.
RBC Group Solutions Director Luke Bartlett said RBC had integrated TCG’s technology suite into the app’s functions.
“TCG Process are leaders in their field and our collaboration has taken Docs2me to a whole new level of functionality,” says Mr Bartlett.
“This alliance has enhanced Docs2me’s existing AI engine for extraction and validation services, document workflow, enabled new business process management and mobile capture features to be introduced, and integrated RPA and Workpath apps services.
“These updates will make tasks that require the use of paper documents, including invoice processing, digital mailroom, HR records and loan processing, a much more seamless, fast and user-friendly experience.
“We know customers have enjoyed many benefits from using Docs2me, so we’re very excited to further innovate the platform and provide greater value to customers and improve their automation capabilities and productivity, shorten cycle times and reduce overhead costs.”
RBC Group Managing Director David Wheeler said the TCG collaboration followed a 12-month worldwide search for the right technology partner.
“When considering who could best contribute to the Docs2me platform’s growth, functionality and scalability, TCG was the standout choice,” says Mr Wheeler.
“Not only do both our companies share a vision of delivering our clients the most efficient and secure end-to-end business process automation, but we share the same workplace culture,” he says.
Mr Wheeler says strategic partnerships play a key role in ensuring RBC Group’s growth and strengthening its offering to the enterprise market.
“RBC Group was founded more than 47 years ago and through partnerships such as this we will continue to grow, innovate and provide high-quality support to our clients in the future.”
TCG Process Chief Executive Officer Arnold von Bueren said the company’s partnership with RBC Group would benefit customers around the globe.
“Our team is proud to enter this strategic partnership with RBC Group, which shares our values and has a proven record of great leadership, a skilled team, and a strong international reputation for providing value to customers,” says Mr von Bueren.
“We are excited to jointly offer high-quality enterprise automation solutions to small and medium-size businesses in Australia and internationally.
“We look forward to continuing to invest with RBC Group and bring new and improved business process automation solutions to market for customers.”
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