BPO Automation

Industry

Business Process Outsourcing

Sector

Human Resources

Solution

Electronic Processing of HR Personnel Files

Problem

The turning of hardcopy, paper-based files into electronic files.
Such a diverse array of formats and file types, need a program to scan, read, and sort all
documents.
Unable to search electronically for information needed, need to manually sort through a paper history of information.

Solution

Automate the process of capturing,
understanding, extracting and classifying information.
Identify and extract data from a variety
of formats, with high accuracy.
Eliminated the concern for human error.
Utilizes AI technologies like RPA and Google
Vision to ensure a high degree of efficiency.

Outcome

Automatically processed approximately 23,000 past and present employee records.
Quick onboarding time, with the entire project taking less than 7 weeks, including classification and configuration.
All records are now mapped and searchable
in the content management system.
By implementing automation process, it saved
an estimated 50% in man hours over the course of the project.