Global Insurance

Industry

Insurance

Sector

Data Processing

Solution

Improved Efficiency with Digital Mailroom

Problem

Bottlenecks in the data processing of both
physical and digital mailrooms.
4 major challenges: organizational complexity, limited standardization, volume and variety
of content, and compliance and controls requirements.
There is no standard of communication
or formations, with a staggering volume
and variety of content to process.

Solution

Improve operational efficiency and agility with machine-based classification and automated indexing of all incoming data and documents.
Improved response times and data is directly routed to the intended destination.

Outcome

Increase in satisfied customers from a
significant reduction in the number of complaints about claims handling, money saved,
and money earned.
Ensures compliance as digital automation
is based on rules-based instructions set.
Greater agility by being able to quickly adapt
processes with an intuitive user experience.
Leaner, more cost-effective workforce
automating document logistics saves insurance companies thousands of labor-hours each year.