Digital Processing Automation of Claims and Information
Problem
Single stream of incoming mail being manually processed, from arrival, sorting, forwarding, and manually keying in relevant information.
Ingestion process is unorganized, with organizational complexity, limited standardization, volume and variety of content, and compliance and control requirements.
Solution
Seamless processing of mailroom documents faster than ever before.
Flexible solution fits and adapts to most environments.
Allows customers to dictate how the software works, and not the software dictating their processes.
Outcome
Increase in number of satisfied customers, as automation solutions addressed many complains concerning response times and ongoing communications.
Ensures compliance as digital automation is set by rules-based instructions.
Greater agility in integrating solutions for validation of documents, security, and fraud prevention.
Leaner, more cost-efficient workforce, with automation saving thousands of labour-hours each year.
