Why Your AP Process Is Costing Your More Than You Think

Fix It Before It Slows You Down.

Running a small or medium-sized business means wearing a lot of hats—and juggling a lot of moving parts. But if your Accounts Payable (AP) process is still relying on paper invoices, spreadsheets, and overworked staff, it’s not just outdated… it could be quietly hurting your bottom line.

For SMEs, the impact of inefficient AP processes is amplified. With smaller teams, tighter budgets, and less room for error, delays or mistakes can quickly turn into real financial pain.

Let’s break down the hidden risks—and how to fix them.

Small Teams, Big Exposure

Most SMEs run lean, and that includes the AP department—if there’s a dedicated team at all. But heavy reliance on just one or two people to manage approvals, chase invoices, and keep suppliers happy is risky.

  • If someone leaves or is off sick, the whole process can grind to a halt.
  • Knowledge gaps lead to delayed payments and compliance headaches.
  • There’s no fallback when everything depends on one or two team members.

Delayed Data Entry = Unclear Cash Flow

When invoices are processed late—or not entered into your system at all—you’re flying blind. Without up-to-date AP data, small business owners struggle to:

  • Forecast cash flow accurately
  • See upcoming liabilities in real time
  • Avoid surprise bills or missed payment deadlines

The Institute of Finance & Management (IOFM) estimates that manually processed invoices cost businesses up to $6.30 each, not just due to labour, but because of missed early payment discounts and late fees.

Disconnected Systems = Wasted Time & Money

Still relying on spreadsheets and email chains to manage AP? You’re not alone—but it’s costing you.

  • Manual data entry creates duplicate work and more room for errors
  • Approvals get lost in inboxes or forgotten altogether
  • Month-end reconciliation becomes a major headache

In-Office Approvals Don’t Work Anymore

In a hybrid work world, forcing business owners or managers to be physically present to sign off invoices is impractical—and expensive.

  • High-value staff spend time on low-value admin
  • Approvals are delayed when people are out of the office
  • Flexibility suffers, especially for businesses trying to grow or scale

Gartner reports that high-performing finance teams spend 20% less time on manual transactions, thanks to mobility and automation.

Burnt-Out AP Staff + Frustrated Suppliers

Small teams feel the pressure when they’re constantly fielding calls from suppliers, chasing down missing approvals, and resolving disputes.

  • AP staff become overwhelmed and frustrated
  • Supplier relationships suffer due to late or missed payments
  • Retaining good finance staff becomes harder

Weak Audit Trails = High Risk

Without a clear, automated record of invoice approvals and payments, small businesses are vulnerable to:

  • Fraud or unauthorised payments
  • Failed audits or non-compliance
  • Difficulty proving financial integrity to investors or lenders

According to the Association of Certified Fraud Examiners, accounts payable is one of the top areas for internal fraud, with average losses of $150,000 per case.

So, What Can You Do?

AP automation might sound like something only large enterprises can afford—but that’s no longer the case. Today’s cloud-based AP solutions are built for businesses of all sizes, with affordable pricing, fast setup, and scalability.

By automating your AP process, you can:

  • Eliminate manual data entry and lost invoices
  • Get real-time visibility into your cash flow
  • Approve invoices from anywhere, on any device
  • Create a secure, audit-ready system with proper controls
  • Free up your team to focus on growing the business

Your Accounts Payable process shouldn’t be a bottleneck or a risk. For SMEs looking to grow, improve visibility, and tighten up operations, AP automation is one of the most impactful places to start.

Curious about how much your current AP process is really costing you? Read blog: Why Automating Accounts Payable is Your First Step to Efficiency Book a Free Consultation to See What Automation Could Do for Your Business

Let’s make your finance function leaner, smarter, and more future-ready.

👉 Book a free consultation with our team today and discover how you can modernise your finance operations without disrupting your business.

To learn more about RBC’s Automation Solutions visit here.

 

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