At RBC Group we believe that everyone has a role to play in protecting our people and our planet.  We advocate awareness, responsibility, and participation. It is these three key principles, that we strive to empower our people with knowledge to support the communities where we live, work, and do business.


At RBC Group we strive to create a powerful culture of diversity, equality, and inclusion; to ensure human rights, social justice, racial and gender equality across our ecosystem. We are working together to encourage and support each other, our customers and community. As such, we are committed to supporting and ensuring an environment and workplace culture that is inclusive, with the fundamental principle whereby everyone is treated fairly, with respect, value, and dignity.

RBC recognises the benefits to the workplace culture and the customer service experience by having a workforce that consists of a diversity of backgrounds, experiences, perspectives, capabilities, and knowledge.


We empower our employees to get involved in their local communities and we build partnerships that make life better in all the places where we live and work. RBC Group currently supports Act for Kids.

We are committed to helping our communities thrive, grow, and prosper. We build meaningful relationships, investing time and energy to ensure local communities are enriched by being our neighbours.


As a business and with our clients, RBC Group looks at ways to reduce emissions and waste.  We are consistently working with our clients and partners to ensure that we are looking at solutions that reduce the environmental impact. We know that it is important for both individuals and business to contribute to the health of our planet.

Sustainable (Green) BPM focuses on how business processes can improve environmental and social impact. At RBC Group our Docs2me platform provides our clients a “Green Business Process Management” solution that links together information, people, and systems, reducing the need to print, thus creating better outcomes for:

  • Energy savings
  • Emission reductions
  • Resource optimisation
  • Cost reductions
  • Greater productivity and efficiency

A sustainable business is the necessary outcome.  The philosophy of RBC Group aligns with a view that all workplaces should strive for practices that are environmentally sustainable. In doing so, we are all supporting the preservation of natural reserves and reducing our impact on the environment, allowing future generations to thrive on Earth’s limited resources.

Consequently, RBC is committed to promote and encourage awareness of environmental responsibilities by continually monitoring and improving our own Environmental Sustainability (ES) policies and processes.