Service Outage Notification 17/6/2024
On June 17, 2024, an unexpected outage occurred, impacting our service accessibility. We quickly identified the cause as a non-malicious service technician who incorrectly authenticated our network, leading to security appliances blocking outbound communication with our data centre. The incident was identified and managed immediately, resulting in only a small number of users impacted. Those […]
Jen Retail
Industry: RetailSector: AR/AP Solution: Process Automation
In Memoriam
In recognition of the recent passing of our revered Managing Director David Gary Wheeler. Dave was very much a visionary leader who played a pivotal role in shaping our company’s journey and successes. Having worked alongside the current leadership team since the 90’s, all at RBC feel privileged to have played a part in Daves […]
Job Profile – Consultant
POSITION TITLE: ConsultantPOSITION TYPE: Full Time LOCATION: Milton (or other location based on client/customer needs)SUPERVISOR / MANAGER: Head of Customer Experience Role Responsibilities An RBC Technology Group Consultant works with new and existing customers to provide subject matter expert advice and consulting to assist in the acquisition of deals. Presales activities include proposal writing, demonstrations, speaking at […]
Job Profile – Customer Success Manager
Is Customer Success your passion? Are you looking for more than a job – wanting a career? We are looking for a Customer Success Manager to join our team. About Us For 47+ years RBC Technology Group has been a trusted and respected IT Services and Solutions provider specialising in comprehensive tools, expertise, and support. […]
Job Profile – Onboarding Specialist
Join our dynamic team at RBC Technology Group as an Onboarding Specialist and be at the forefront of innovation! We are looking for a motivated individual who thrives in a fast-paced environment and is passionate about helping new customers transition smoothly into our organization. As an Onboarding Specialist, you will play a crucial role in […]
The Great PC Refresh is Coming!
Addressing the Impact of Ageing Windows PCs on Organisations In the fast-paced world of technology, staying up-to-date is crucial for businesses to maintain efficiency, productivity, and security. Yet, a significant portion of organisations today are grappling with a dilemma: aging Windows PCs.According to recent statistics, approximately 40% of Windows PCs in use are six years […]
Congratulations to Ducentis
Congratulations to Ducentis, an RBC Group company, for reaching such an exceptional milestone. Our partnership with 3CX has gone from strength to strength and we are pleased to announce that we are now one of a handful of Platinum Partners in Australia. Platinum Partner is the next step that can be obtained by a non-distributor; our new status […]
Printers with Personality!
Yes, you read that correctly.The team at RBC Group have developed a service for their clients to bring this idea to life. If you have an HP E Series printer and you want to give it a new look, get in touch with us. There is very little that cannot be considered. P: 1300 857 […]
Unlocking the Value of Commercial Grade Technologies for Your Business
Unlocking the Value of Commercial Grade Technologies for Your Business As technology continues to evolve at an unprecedented pace, RBC Group supports businesses like yours when facing the exciting yet daunting task of selecting the right tools to drive growth and stay ahead of the competition. Making the right choices: when it comes to technology […]